Privacy Policy

Privacy Policy

SA Events

Last updated: August 2026

1. Who We Are

This Privacy Policy explains how SA Events ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or contact us. We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our contact details:

SA Events

Unit 3, Lower Gallants Business Park

Lower Road, East Farleigh

Maidstone, ME15 0JS

Email: info@sa-events.co.uk

Telephone: 01622 721 353

2. What Personal Data We Collect

When you contact us through our website enquiry or contact form, we may collect the following personal data:

• Your name

• Your email address

• Your telephone number

• Your company or organisation name (if provided)

• The content of your message or enquiry

We do not collect any special category data (such as health information, ethnicity, or political views) through our website.

3. How We Collect Your Data

We collect your personal data in the following ways:

• Directly from you, when you complete and submit a contact or enquiry form on our website

• When you contact us by email or telephone and we retain a record of that correspondence

• Automatically, through cookies and similar technologies when you browse our website (see Section 8 – Cookies)

4. Why We Collect Your Data and Our Lawful Basis

We collect and process your personal data for the following purposes, each supported by a lawful basis under UK GDPR:

To respond to your enquiry or request

Lawful basis: Legitimate interests — it is in our and your interest to respond to enquiries submitted to us about our services.

To provide our services to you

Lawful basis: Performance of a contract — where you engage us to provide AV, production, or event services, we need to process your data to fulfil that agreement.

To comply with legal obligations

Lawful basis: Legal obligation — we may be required to retain certain records for tax, accounting, or other regulatory purposes.

5. How We Use Your Data

We will only use your personal data for the purpose it was collected. Specifically, we use your data to:

• Respond to your enquiry or request for information

• Provide you with a quotation or proposal for our services

• Fulfil any contract for services agreed between us

• Manage our ongoing business relationship with you

• Comply with any applicable legal or regulatory requirements

We will not use your personal data for automated decision-making or profiling.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this policy:

• Enquiry data where no contract is formed: up to 12 months from the date of your initial contact

• Data relating to a contract for services: up to 7 years from the end of the contract, in line with HMRC requirements for financial records

• Legal claims: if a dispute arises, we may retain relevant data for up to 6 years in accordance with the Limitation Act 1980

After the applicable retention period, your data will be securely deleted or anonymised.

7. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your data in limited circumstances:

Wix.com — Website Platform

Our website is hosted and built on the Wix platform (Wix.com Ltd). Wix processes data on our behalf as a data processor in order to operate and maintain our website. Wix has its own privacy policy and data processing terms. For more information, visit: www.wix.com/about/privacy

Meta / Instagram

Our website includes an Instagram feed widget provided by Meta Platforms, Inc. When you view pages containing this widget, Meta may collect information about your visit in accordance with their own privacy policy. We do not control or have access to data collected by Meta through this widget. For more information, visit: www.instagram.com/legal/privacy

Legal requirements

We may disclose your data to law enforcement, regulators, or courts where required to do so by law or to protect our legal rights.

We do not transfer your personal data outside the UK or European Economic Area (EEA), except where Wix or Meta may do so under standard contractual clauses or equivalent safeguards approved by the relevant data protection authority.

8. Cookies

Our website uses cookies — small text files placed on your device — to help the site function correctly. As our website is hosted on Wix, some cookies are set automatically by the Wix platform.

Types of cookies used:

Essential cookies: required for the website to function. These cannot be disabled.

Functional cookies: remember your preferences and improve your experience.

Third-party cookies: set by Wix, Meta (Instagram), and other embedded content. These are governed by the respective third-party privacy policies.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit: www.aboutcookies.org

9. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you

• Right to rectification — to request correction of inaccurate or incomplete data

• Right to erasure — to request deletion of your data, subject to certain exceptions

• Right to restriction of processing — to request that we limit how we use your data

• Right to data portability — to receive your data in a structured, machine-readable format

• Right to object — to object to processing based on legitimate interests

• Rights related to automated decision-making — we do not carry out automated decision-making, but you have the right not to be subject to decisions made solely by automated means

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one calendar month of receiving your request. We may need to verify your identity before fulfilling a request.

There is no charge for exercising your rights, unless your request is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse the request.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include secure email communications, restricted access to data, and use of reputable third-party platforms (Wix) with their own security standards.

While we take appropriate precautions, no method of data transmission over the internet is completely secure. You provide your data at your own risk.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "last updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

14. How to Complain

If you have any concerns about how we handle your personal data, please contact us in the first instance using the details in Section 1. We will do our best to resolve your concern.

If you remain dissatisfied, you have the right to lodge a complaint with the UK's data protection supervisory authority:

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Helpline: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

SA Events

Unit 3, Lower Gallants Business Park

Lower Road, East Farleigh

Maidstone, ME15 0JS

Email: info@sa-events.co.uk

Telephone: 01622 721 353